Every plumber who's been in business more than a year has lost a water heater job to voicemail. Not because they couldn't do the work — because whoever answered first got the call.
The phone is the front door of your business. When you're on a job, the door locks. Dead Hand keeps it open.
High-value, low-diagnostic, quick to quote. When someone's water heater goes, they call three numbers. Whoever calls back first gets the job. Dead Hand makes sure you're the one that called back — by text, in under five minutes, before they've finished leaving the voicemail.
A dripping valve is a nuisance. A spraying fitting is a crisis. The AI reads the difference and flags it immediately. Emergency tier goes to the top of your queue, bypasses do-not-disturb, and notifies you the way a fire alarm does — not the way an email does.
Nobody's calm when the sewage is coming up through the basement drain. These calls need a fast response and a clear acknowledgment that someone's coming. Dead Hand sends that before the caller hangs up.
The bathroom remodel inquiry. The water softener question. The caller who just bought the house and wants everything looked at. These don't have the urgency of a leak but they represent real revenue. They get ranked below emergencies and above noise, and they don't fall through the cracks.
You're finishing a job, trying to get out early. The phone rings, you let it go to voicemail, and by Monday the caller has already hired someone who answered on Saturday. Dead Hand catches that call, sends an acknowledgment in your name, and keeps the lead warm until you're ready to follow up.
Dead Hand doesn't replace your business phone line. It runs alongside it. Your number stays yours. Calls that reach voicemail go to a greeting recorded in your voice, with language that tells the caller something real happens when they leave a message.
The moment they hang up, AI reads the voicemail, ranks the urgency, identifies the job type, and drafts a reply. You get a notification — loud if it's urgent, quiet if it's not. You review the draft, tap send, and you've responded before you've even listened to the recording.
The lead is logged. The thread is open. When you're ready to follow up — call back, send another text, mark it booked — it's all in one place.
No commitment. First notification when the platform opens.